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The player of Chile are upset for the account confirmation techniques, saying one a few of the requested data have been illegal. The ball player had first already been expected to incorporate a photograph away from the woman license and soon after the woman term cards to your collection unlock, and therefore she sensed try none courtroom nor usual. The brand new gambling establishment following advertised the fresh pictures was angled and you can not sure.

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Can you condition as to why the brand new player’s withdrawal is split in order to a hundred BRL withdrawals? I’ve appeared their fine print and it ends up the newest a week limit are 5000€ plus the month-to-month limitation is actually 15000€. I am therefore sorry to hear their detachment has not hit you yet ,. I’m able to get in touch with the fresh casino and try to take care of the issue as soon as possible. I will today import the ailment on my colleague Stefan () who are at your service.

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The player along with his partner one another opened and you may made use of membership of a similar device. Since there was zero confiscated money in it and as the gambling enterprise signed the brand new palyer’s membership in accordance with the standard T&Cs, i chose to refute that it criticism. The brand new player’s not able to withdraw since the she used their partner’s card.

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Player’s not able to withdraw earnings.

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